CheckWriter™ Technical Support

Online Documentation: Select Version Below
          Current:  Version 6.xx Software Manual  
                                    Software Installation Card  |  Upgrade Guide

          Obsolete:    Version 5.xx |  Version 4.xx

Don't see your answer in the manual? CheckWriter^™ software comes with unlimited free support by email for the life of the release, as listed in your License Agreement.

Open an Issue Online & Generate a Support Ticket Now
         Click Here to open a new CheckWriter^™ Support case now.

CheckWriter^™ call-back telephone support is available at no charge for the first 30 days on most full versions for registered users (excludes "Basic" and "Upgrade" versions). After 30 days, telephone technical support becomes, "pay per call".

Pay-Per-Call Support: Out of support, special issues, training.
         Click HERE to Open a Pay-Per-Issue Phone Support Case

Telephone support incidents after the first 30 days, training support, or registered, out-of-contract, will bill at $20 base rate for the first 10 minutes, and $2 per minute ($120 per hour).

Phone support is available during administrative office hours on a call-back basis using this link to obtain an order number REQUIRED for pay-per-call phone support:
           
FREE online technical support is available below:
        Click HERE to open a Correspondence Support Issue.

eMail response time is typically 1 to 4 hours by email during regular business hours, and less than 24 hours on weekends and holidays.

Use FIX-IT SUPPORT^™ and get your issue fixed or its FREE.
       Click Here for Details on opening a FIX-IT SUPPORT^™ issue.